Handling Refunds & Returns

The following guide is intended to help traders who have registered or are registering to trade online. For a more general overview, see the Online Trader FAQ.

The narrated video guide will walk you through this topic and likely answer any queries you may have. However, if you haven’t yet watched the Registration video, you may wish to begin there and allow the video playlist on that page to bring you to this point.

A written guide for this topic is still under construction.