Online Trading Guides
The following guides are intended to help traders who have registered or are registering to trade online.
If you’re unsure of your eligibility or simply want to learn more about the online trading platform in general, this FAQ section may be of more help
If you’re just getting started, the video playlist at the top of the page is the best place to begin.
Select the Topic You Need Help With:
- Understanding Payouts & Fees
- Adding Items to Your Shop
- Verifying Your ID with Stripe
- Add an Assistant or Staff Member
- When a Customer Makes a Purchase
- How Do I Refund a Customer or Handle Returns?
- How Do I Connect Stripe if I Skipped it in Registration?
Following the Video Guides If You Use a Smartphone
The shop itself is designed to be browsed by customers using any device, however, the trader options are designed with a laptop in mind. Though we recommend a laptop for the best experience, you may still use a smartphone as discussed in this short video clip.